11 Implementation management system and digitalization
This Clause converts the implementation plan (Clause 10) into a continuously operating management process and a digital environment of execution. The result is the basis of monitoring (Clause 12).
This Clause does not establish the calendar and the assignment of responsible persons under Clause 10 and does not establish monitoring of the achievement of the objectives of Clause 12. The configuration of the system is determined by 11.1.4, taking into account 5.1.6.
The designation "implementation management system" in this Clause denotes the application of the sustainable development management system (3.2.2) at the stage of execution of the implementation plan.
The recommended approach to artificial intelligence readiness (AI-readiness) and to the graph model of the information system is given in Annex C and is not a condition of conformity with this Clause.
11.1 General requirements for the implementation management system
11.1.1 Objective and tasks of the implementation management system
The objective of the implementation management system is to ensure a managed, coordinated and transparent process of execution of the implementation plan (Clause 10), with a contribution to the sustainable development objectives (5.4.2–5.4.4). The management system ensures the transition from a schedule to a continuously operating management process.
The activity of the management system is carried out on the basis of the regulation on the implementation management system (11.2.3) approved by the authorized body. Management plans, coordination, communications and the information system operate within the framework of the regulation and do not substitute for it.
The tasks of the system are:
a) operational management of the implementation of measures: time frames, quality, resources;
b) coordination of participants and cross-sectoral interaction (4.5.5);
c) ensuring the participation of interested parties (4.2.4);
d) information and digital support of the implementation process (4.1.3, 4.5.10, 4.5.11);
e) ensuring compliance with the requirements for the preservation of cultural heritage (4.3.6, 4.5.4);
f) documenting the course of implementation and ensuring transparency (4.5.10);
g) adaptation of the management system to changing conditions (4.1.3, 4.5.8).
The management system shall demonstrate a contribution to the objectives refined on the basis of the results of the analysis (5.4.2–5.4.4) without reproducing the objective-setting system.
11.1.2 Link with the implementation plan as the principal source of input data
The implementation plan (Clause 10) is the principal source of input data for the management system. The input data are the composition of measures, time frames, responsible persons, indicators, the financing structure, the risk register and the response plan for a substantial adverse change in external conditions (10.6.3, 10.7), the designation of public and professional initiatives as implementers (10.4.9, 10.8.1, item f)), the quality matrix (9.12), the results of the analysis of the management system (7.7.3) and the data format (6.9). The preliminary system of objectives, the objectives refined on the basis of the results of the analysis (Clause 5), the target scenario of territorial development 8.5, the target scenario of measures 9.2 and the composition of the measures of the plan are not reopened.
The input data specified form the requirements for the organizational structure (11.2), project management (11.3), coordination of participants (11.4) and the information system (11.6). The management system ensures feedback from the course of implementation to the plan through the mechanisms of adaptability (11.9) and monitoring (Clause 12).
11.1.3 Implementation management cycle
The implementation management system is based on the built-in cycle: planning, doing, checking, acting (4.1.3; 5.7). Planning includes the formation or updating of the regulation on the implementation management system (11.2.3), the formation of management plans (11.3.1) and the setting up of the organizational structure (11.2). Doing is the execution of the measures of the implementation plan with the use of the coordination tools (11.4) and the information system (11.6). Checking is operational monitoring by the coordinating body (10.4.8) and monitoring of the achievement of objectives (Clause 12). Acting is corrective and preventive actions, updating of the implementation plan (10.9) and adaptation of the management system (11.9).
Operational monitoring 10.4.8 ensures management of the current progress of the work and does not substitute for monitoring of the achievement of the objectives of Clause 12.
11.1.4 Configuration and phased development of the management system
The configuration of the management system is determined by the results of the analysis of existing organizational structures, competence and areas of responsibility (7.7.3), the degree of formalization of the status of the historic settlement (5.1.2) and the availability of competence (7.5.5, 10.3.6, item a)). This clause does not establish a maturity scale of the management system.
A simplified organizational structure and a minimum composition of management plans may be used, provided that coordination of protection and development (4.5.4), participation of interested parties (4.2.4), the requirements for the preservation of heritage (11.7) and traceability of decisions (11.8.2) are retained. As institutional and digital capabilities are built up, the full configuration of the management system is ensured, including all elements of this Clause. Phased development of the management system is included in the implementation plan as an organizational measure (9.3.1, item c)).
11.2 Organizational structure
The organizational structure ensures an integrated approach and a cross-sectoral management model (4.5.5), leadership of the management bodies (4.5.9) and participation of interested parties (4.2.4). This subclause develops the coordinating body of the implementation plan (10.4.2) into a continuously operating structure of execution and does not reassign the persons responsible for the measures of Clause 10.
11.2.1 Implementation coordinating body
For the management of implementation, the working group (project office) formed in accordance with 10.4.2 should be developed into a continuously operating coordinating body (3.3.7). The coordinating body inherits the composition and the powers of the working group and ensures operational management of the implementation of the plan, the taking of management decisions, coordination of cross-sectoral interaction, control of quality and time frames, and interaction with interested parties.
The coordinating body includes representatives of the authorities in the fields of territorial development, urban planning and heritage protection, of business, of the professional community and of public organizations in the field of heritage, representatives of residents, and of educational and scientific organizations (5.2.1). The composition, powers and procedure of work are determined by the regulation approved by the authorized body.
The coordinating body coordinates implementation as a whole and does not substitute for the implementers of measures. A single project office is not the only form of execution of the plan (10.4.9; 11.2.5). Along with the operational level of execution, a strategic level of direction of implementation by the authorized body is ensured: periodic consideration of the course of implementation, and the taking of decisions on updating of the plan and of the configuration of the management system. In the absence of a coordinating body, its functions are performed by the authorized body (10.4.2).
11.2.2 Expert support
An expert council is formed under the coordinating body. Expert support is organized in the areas of Clause 4: people and the community; environment and heritage; the heritage economy; management. Experts are divided into internal experts, who are members of the coordinating body, and external experts, engaged to assess particular matters by decision of the coordinating body.
The expert council ensures assessment of sectoral matters of implementation, assessment of the conformity of measures with the objectives and the quality requirements (10.4.4) and an independent assessment under 7.12 at key stages. The expert assessment is documented and is part of the evidence base of the quality of implementation.
11.2.3 Regulation on the management system
The regulation on the implementation management system is the principal regulating document of the system. A regulation is formed that determines:
a) the organizational structure, including the strategic and operational levels of execution;
b) the allocation of powers and responsibility, including implementer initiatives (11.2.5);
c) the procedure for taking decisions;
d) the rules of procedure of the coordinating body and the expert council;
e) the procedure for holding meetings and for keeping minutes;
f) the requirements for the information system (11.6).
The regulation is approved by the authorized body. Without an approved regulation, a continuously operating management system is not regarded as having been formed.
11.2.4 Requirements for the competence of the management team
The competence of the team of the coordinating body is ensured in the following areas: implementation management, urban planning, preservation of cultural heritage, sustainable development, work with interested parties, and digital tools (4.2.1). Where a competence deficit is identified (7.5.5, 10.3.6, item a)), measures for the development of the competence of the team are included in the implementation plan.
11.2.5 System of support for public and professional initiatives
Along with the coordinating body, the system of support for public and professional initiatives formed in accordance with 10.4.9 operates. This clause does not reproduce the composition and the conditions of the support system.
The designation of an initiative as a responsible implementer or co-implementer is inherited from the fields of 10.1.2 and is not reassigned by this clause. The coordinating body ensures the coordination of initiatives with one another and with the budget cycle.
Initiatives are not removed from the management system. For measures executed by initiatives, traceability (10.1.3), the requirements for the preservation of heritage (11.7), the quality matrix (11.3.2) and the response plan for a substantial adverse change in external conditions (10.7.2) are retained.
11.3 Project management
Project management ensures a basis in factual data (4.5.6), continual improvement (4.5.8) and management based on impact indicators (4.5.7). The financial and investment justification (9.8), the resource statement (10.3), the risk register (10.7) and the quality control points (10.4.4) are used. The composition of measures, time frames and responsible persons are not formed anew by this subclause. Management plans are maintained in accordance with the regulation on the implementation management system (11.2.3).
11.3.1 Management plans
The coordinating body forms and maintains management plans in the following areas:
a) scope management — control of the conformity of the measures being implemented with the implementation plan, and the procedure for making changes;
b) schedule management — a schedule with milestones and dependencies (10.2), and control of execution;
c) quality management — the quality matrix by stages of the life cycle (9.12.1), and quality control points (10.4.4);
d) resource management — control of financial and non-financial resources (10.3);
e) communications management — the communications strategy (11.5.2);
f) risk management — inherits the risk register and the response plan for a substantial adverse change in external conditions (10.7);
g) management of interested parties — the register and the information plan (11.5.1).
The composition of the management plans is determined by the configuration of the system (11.1.4). The minimum composition does not exempt from the requirements for quality and risk management (11.3.2, 11.3.3) and for the preservation of heritage (11.7).
11.3.2 Quality management
The quality matrix of the project solution (9.12.1) is applied at the stages of construction and operation. Quality indicators include the preservation of the value characteristics of the heritage and of the historic environment, the accessibility of cultural heritage objects, the participation of communities, and environmental and social indicators. Control of the conformity of the measures being implemented with the quality indicators is ensured by the coordinating body with the involvement of the expert council (11.2.2).
The quality of interventions in the historic environment should be checked against the criteria for the quality of the built environment (9.5.7). The quality matrix does not substitute for assessment under 7.12 (11.7.4). Object-level indicators do not substitute for sustainable development indicators (9.5.3).
11.3.3 Risk management
Risk management during implementation inherits the risk register, the classification of risks and the response plan for a substantial adverse change in external conditions (10.7). The coordinating body ensures regular updating of the risk register, monitoring of the occurrence of risk events and timely activation of response measures. The risk register during implementation is maintained in accordance with 10.7.3. Updating of the register is carried out within operational monitoring (10.4.8).
11.3.4 Cost management and budget control
The coordinating body ensures control of the conformity of actual expenditure with planned expenditure for each measure and source of financing (10.3.2). Monitoring of budgetary sustainability is ensured (10.3.4). Where actual expenditure deviates substantially from planned expenditure, corrective actions are formed. Verification of the realism of the financial model is carried out on the basis of a retrospective analysis of expenditure (10.3.5).
11.3.5 Quality control points at the stages of implementation
Quality control points are determined at the key stages of implementation of measures: intermediate results, pilot sites, stages of work, acceptance (10.4.4). For measures on historic territories, the control points include assessment under 7.12 (11.7.4). The results of the control points are reflected as the execution status of measures in the information system (11.6).
11.4 Coordination of participants and cross-sectoral interaction
Coordination ensures an integrated approach and a cross-sectoral management model (4.5.5), coordination of state protection and development (4.5.4) and consistency with territorial planning documents (4.3.8). The mechanisms of cross-sectoral coordination (10.4.5) and of alignment with strategic planning documents (10.2.6) are used.
11.4.1 Cross-sectoral coordination
Mechanisms for the coordination of cross-sectoral measures are ensured (4.5.5). For each measure of the implementation plan, the established operational roles of the interested agencies or departments are retained (10.1.5). When measures are decomposed into components, the cultural aspect and the potentials of heritage are integrated into each element of the functional urban model.
11.4.2 Meetings, keeping of minutes and management of decisions
The coordinating body holds regular meetings at an established frequency. The types of meetings are:
a) general meetings of the coordinating body with invited experts;
b) special meetings on particular matters: information exchange, design of solutions, taking of decisions.
All decisions of meetings are recorded in minutes. Decisions taken in the course of implementation management are drawn up in writing, with an indication of the author and the date. Transparency and the documentability of all decisions are ensured (10.4.3; 4.5.10).
11.4.3 Coordination with territorial planning documents
The coordinating body ensures coordination of implementation with the master plan (where one exists), the general plan, the land use and development rules, territorial planning schemes and other documents (10.6.1). The execution of measures for updating urban-planning documentation is controlled (10.6.2). The vision materials (8.3.5) are interfaced with territorial planning documents without lowering the requirements of this standard. Where contradictions are identified between the course of implementation and the documents in force, the necessary corrective actions are determined.
11.4.4 Coordination with the budget cycle
Synchronization of the measures of the implementation plan with the budget cycle and the planning cycles of programs in force is ensured (10.2.6). The coordinating body ensures the timely preparation of applications for budgetary financing of the measures of the plan and control of the inclusion of measures in state and municipal programs.
11.4.5 Multi-level management
Vertical and horizontal coordination is ensured between the levels of management: federal, regional and municipal. For measures that affect the powers of several levels, mechanisms for alignment and for the resolution of contradictions are determined. The coordinating body ensures coordination with federal and regional development institutions (9.8.4, 10.3.3).
11.4.6 Investor support and the single window
Regional and municipal mechanisms of investor support, including the single window and the plan for bringing cultural heritage objects into economic circulation, are used as an instrument of execution and do not replace the implementation management system of the historic settlement (4.4.5; 10.3.3). The catalog of investment proposals and the platform for the placement of passports are open data and do not substitute for the information system (11.6.1, 11.6.8).
11.5 Participation of interested parties and communications
The participation of interested parties ensures the implementation of principle 4.2.4. The mechanisms of participation during implementation (10.4.6) and of communications management (10.4.7) are used. The groups of interested parties identified in accordance with 5.2.1 participate. This subclause does not reproduce the matrix of parties of Clause 5.
11.5.1 Register of interested parties
The coordinating body maintains a register of interested parties, with tracking of comments and proposals received (10.4.6). The register includes contact details, sectoral competence, interests and degree of influence, including bearer communities of intangible practices. All comments of interested parties are recorded and considered by the coordinating body, with a plan of action determined for each submission. The obligation to respond to submissions of participants in implementation within the established time limits is ensured (10.4.7).
11.5.2 Communications strategy
A communications strategy is formed that determines:
a) the formats and channels of communication among participants in implementation;
b) the frequency of information provision;
c) the target groups and the formats adapted for them;
d) feedback mechanisms;
e) digital communication tools, including the service for collecting opinions and proposals (11.6.5, item f)).
Accessibility of information on the course of implementation for all participants is ensured (4.5.10). The implementation management information system (11.6) serves as a tool of communication.
11.5.3 Information provision and feedback during implementation
Information is provided to target groups on the course of implementation of the plan. A plan of regular information provision is formed. For each stage of implementation, the formats of participation of interested parties are determined. Feedback is collected at each stage, including by means of digital tools (11.6.5, item f)). Bearer communities of practices participate in decisions that affect the spatial conditions for the transmission of practices (11.7.5).
11.5.4 Development of the competence of interested parties
The development of the competence of interested parties in the field of sustainable development and the preservation of heritage is regarded as an enabling condition for the quality of their participation (4.2.1; 5.2.3). The coordinating body facilitates the implementation of measures for the development of the competence of the population, investors and the professional community (9.3.1, item e), 10.2.2, item f)).
11.5.5 Public reporting and transparency
The coordinating body ensures regular public reporting on the course of implementation of the plan (4.5.10; 8.9.2). Public reporting includes the status of measures, the utilization of financing, the achievement of targets, the problems identified and the decisions taken. Where a digital twin is available, reporting should be visualized in its interface (11.6.5).
11.6 Requirements for digitalization and the information system
The requirements of this subclause ensure continuity of the sustainable development process and the functioning of documents as an information system of the territory (4.1.3), transparency and digitalization (4.5.10) and AI-readiness (4.5.11). The data format (6.9) and the geographic information binding of measures (9.7.3) are used. The composition of the input data of Clause 6 is not reproduced by this subclause. The requirements ensure input data for monitoring (Clause 12).
11.6.1 General requirements for the information system
An implementation management information system is formed that ensures:
a) storage, systematization and provision of access to data on the course of implementation of the plan;
b) support for management decision-making;
c) coordination of participants in implementation;
d) informing of interested parties;
e) modelling of territorial and sectoral problem fields for the required calculation period (4.1.3).
The information system shall provide for the possibility of dynamic updating and shall not be a static repository of documents.
11.6.2 Integration with state information systems
The information system provides for the possibility of exporting and receiving data in the formats used by the systems specified:
a) state information systems for urban-planning activity;
b) the federal state information system for territorial planning;
c) the federal state information system "Unified Digital Platform 'National Spatial Data System'";
d) the state integrated information system for the management of public finances "Electronic Budget";
e) other state information systems containing data necessary for implementation management.
The exchange formats used are recorded in the requirements for the information system that form part of the regulation on the implementation management system (11.2.3, item f)). Structured results included in the master plan are prepared in formats that ensure placement in the federal state information system for territorial planning and transfer to the federal state information system "Unified Digital Platform 'National Spatial Data System'".
11.6.3 Geographic information component
Data on the course of implementation of measures that permit spatial localization are bound to a single spatial model of the territory in accordance with 6.9.1 and 9.7.3. The spatial model is built on a single electronic cartographic base and on data of state spatial data funds (6.9.1). The preparation and updating of geographic information layers on the basis of the results of implementation of measures are ensured. The geographic information component provides for the possibility of operational urban-planning and economic analysis of any territory or sectoral system (4.5.2).
11.6.4 Core of the information system and the recommended graph model
The core of the information system is the data and procedures of 11.6.1–11.6.3. The recommended graph model of the territory and the skills for working with it are given in Annex C and are not a condition of conformity of the documentation with Clauses 4–12. Where Annex C is applied, the information system supports updating of the execution attributes of measures: stage, responsible person, source and confirmation of financing, execution status.
The digital catalog of investment proposals and the platform for the placement of passports are open data and do not substitute for the information system (6.9.4).
11.6.5 Territorial digital twin
A territorial digital twin of the historic settlement should be formed (3.4.6; Annex C, C.3.5). The digital twin should include:
a) an information base with geographic information layers and sustainable development indicators, providing storage of and access to data;
b) models for assessing the provision of the population with service facilities on the basis of demand parameters, the capacity of the facilities and requirements for their accessibility;
c) models for assessing the transport and pedestrian connectivity of the territory;
d) models for assessing the centrality of territories by units of the planning structure and by sections of the street and road network;
e) the possibility of forming a forecast of changes in the assessments under scenarios of a change in the composition of infrastructure facilities, the population or accessibility parameters;
f) a service for collecting the opinions and proposals of interested parties in electronic form by means of access on the Internet;
g) a user interface with a model of roles and with access rights, providing users with access to data and models;
h) information models of objects that reproduce the visual image of the territory;
i) tools for loading, updating and quality control of data, including automated checks for duplication and outliers;
j) integration of the project materials of sustainable development measures into the digital twin and publication in its interface.
The digital twin should be implemented on the basis of freely distributed software. Putting the digital twin into operation includes start-up and adjustment works, testing, training of users and preparation of operating documentation. The absence of a digital twin does not exempt from the requirements for the information system in 11.6.1–11.6.3.
11.6.6 The information system as a modelling tool
The information system, including the digital twin, shall provide for the possibility of modelling territorial and sectoral problem fields for the required calculation period (4.1.3); of modelling urban-planning solutions by volumes, types of investment and sources of financing (4.4.7); and of modelling the response of territorial and sectoral systems to new trends (4.5.3). The information system shall provide for the possibility of cascading of targets to various spatial levels through the spatial toolkit of the territorial model (4.5.1).
11.6.7 Digital tools for heritage
The information system includes specialized tools for the management of historical and cultural heritage:
a) digital passports of cultural heritage objects, containing information on the subject of protection, technical condition, protection obligations, cadastral data and encumbrances (4.4.5; 7.3.6);
b) technologies of three-dimensional scanning and digital modelling of heritage objects — where technical capability and economic expediency exist;
c) monitoring of the condition of cultural heritage objects with binding to geographic information layers;
d) information on the investment readiness of heritage objects (9.5.3), available in open information resources.
Digital passports and the catalog of lots do not substitute for the measures of the implementation plan and the sustainable development indicators (in accordance with Annex B).
11.6.8 Open data and public transparency
Publication in open access of data on the course of implementation of the plan that do not contain restricted-access information is ensured (4.5.10; 8.9.2). Open data are published in machine-readable formats. The public version of the information system, including the interface of the digital twin, provides interested parties with access to information on measures, time frames, implementation status and monitoring indicators.
11.6.9 Information security
The requirements for the information security of the information system are ensured: protection of personal data, delimitation of access rights, backup, and conformity with the requirements of the legislation of the Russian Federation in the field of information security.
11.7 Taking account of the requirements for the preservation of cultural heritage in the management system
The requirements of this subclause apply at the execution stage, and not only at the design stage. Heritage protection protocols (10.5), iterative assessment under 7.12 (10.5.2) and the quality matrix (10.5.3) are used.
11.7.1 Integration of heritage protection requirements into management processes
The requirements for the preservation of cultural heritage objects and of the subject of protection of the historic settlement are integrated into all processes of the implementation management system: into the management plans (11.3.1), the quality control points (11.3.5), meetings and minutes (11.4.2), and the information system (11.6.7). Any changes in the historic environment that arise in the course of the implementation of measures are checked for compatibility with the subject of protection (10.5.4; 4.3.8). The procedure for agreeing decisions that affect the subject of protection, protection regimes and the documentation of the historic settlement is established in 11.7.2 and is not changed by this clause.
11.7.2 Coordination with heritage protection authorities
Coordination of state protection and development at the execution stage is ensured (4.5.4). Decisions that affect the subject of protection of the historic settlement, the protection regimes of cultural heritage objects and the documentation of the historic settlement are agreed with the cultural heritage protection authorities in the cases established by the legislation of the Russian Federation. This clause does not establish a new type of agreement. In mode A, coordination includes participation of the cultural heritage protection authority in the consideration of changes to the master plan that affect the historic settlement (5.1.7). Recommendations on the development of the documentation of the historic settlement in conjunction with the development and implementation of the sustainable development documentation are given in Annex D.
Protection obligations and technical condition statements are regarded as updatable documents of investment readiness and are maintained in the course of execution, and are not recorded once only at the moment of transfer of the object.
11.7.3 Heritage protection protocols during implementation
During the implementation of projects on the territory of the historic settlement, compliance with the heritage protection protocols is ensured (10.5.1): preservation of cultural heritage objects, of elements of the subject of protection and of archaeological objects; the procedure for action in the event of unexpected finds; minimization of the adverse impacts of construction works on the historic environment. Where a critical impact is identified, the decision on a measure of the plan is taken, in accordance with the procedure of 10.5.2, by the coordinating body with the involvement of an independent assessment under 7.12 (10.4.2, 10.4.4, 11.2.2); in the absence of a coordinating body, by the authorized body (3.3.8). Suspension of works is carried out in the cases and in the manner established by the legislation of the Russian Federation, including clauses 4 and 7 of Article 36 of Federal Law No. 73-FZ of 25 June 2002 "On cultural heritage objects (monuments of history and culture) of the peoples of the Russian Federation" [1].
11.7.4 Iterative assessment of effects and impact at the implementation stage
Assessment under 7.12 is carried out iteratively at the implementation stage (7.12.1, 7.12.2, 10.5.2). In the event of unforeseen adverse impacts, the mitigation hierarchy is applied (4.3.6).
11.7.5 Intangible heritage and the social conditions of bringing into circulation
The execution of measures shall not destroy the spatial conditions for the transmission of intangible practices: the places, routes and public spaces in which they are carried on (4.3.5; 10.5.5). Bearer communities participate in decisions that affect those conditions.
The bringing of objects into economic circulation during execution of the plan is checked against 5.4.4, item i), and 10.5.4.
11.8 Requirements for documentation of the management system
The documentation of the management system ensures transparency of management processes (4.5.10), input data for monitoring (Clause 12) and accessibility for interested parties (8.9, 9.13, 10.8).
11.8.1 Composition of the regulating documents
The implementation management system is documented in a set the first document of which is the regulation on the management system (11.2.3):
a) the regulation on the management system (11.2.3);
b) management plans by area (11.3.1);
c) the communications strategy (11.5.2);
d) the technical specification and the operating documentation of the information system (11.6);
e) minutes of meetings and of decisions;
f) reports on the course of implementation;
g) the list of implementer initiatives and the conditions of their support (10.4.9, 11.2.5).
The documentation ensures input data for monitoring (Clause 12). The documentation shall be updated and made available for use by interested parties (4.5.10).
11.8.2 Recording of decisions and traceability
All management decisions are recorded in minutes, with an indication of the grounds for the decision, the link with the measures of the implementation plan, the responsible persons and the time limits for execution. Traceability of decisions to the measures of the implementation plan (Clause 10), to the objectives (5.4.2–5.4.4), to the problem fields (7.13) and to the principles (Clause 4) is ensured. The results of expert assessments, the comments of interested parties and the results of monitoring are documented as part of the evidence base.
11.8.3 Public version of reporting
Public reporting on the course of implementation is formed, in the composition of 11.5.5, as an accessible account for the target groups (8.9.2).
11.8.4 Structured results
The results of the Clause that form part of its documentation are presented as structured data in machine-readable form (8.9.5).
11.9 Adaptability of the implementation management system
The adaptability of the implementation management system is ensured by the mechanism for review and updating of objectives under 5.7 (the PDCA (Plan–Do–Check–Act) cycle, the grounds for review), with the particular features established in 11.9.1–11.9.3.
11.9.1 Cycle of review of the management system
Review of the configuration of the management system should be carried out once every 3 years. Updating may include a change in the organizational structure, in the composition of the management plans and in the configuration of the information system.
11.9.2 Grounds for updating the management system
The grounds for updating the management system are the events specified in 5.7.2 for the review of objectives, and also updating of the implementation plan (10.9), a change in the configuration of the management system under 11.1.4, a substantial change in the requirements for the information system, and the results of assessment under 7.12 that have revealed unforeseen consequences (11.7.4).
11.9.3 Ensuring continuity
When the management system is updated, continuity is ensured and loss of the previously accumulated evidence base, of the established procedures and of competence shall not be permitted, while adaptability to new conditions is retained. When the management system is reviewed, the involvement of interested parties is ensured (11.5, 11.2.5). The results of updating are documented, with an indication of the grounds for the changes made.